Terms and Conditions

Welcome to our online platform. Please read these Terms and Conditions carefully before using our site or engaging with any of our street food, catering, or related services.

1. Acceptance of Terms

By accessing or using this service, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our site or services.

2. Services Provided

Urban Bites Co. offers gourmet street food stalls, event catering, food truck rentals, menu development, and local ingredient sourcing. All services are subject to availability and may vary based on location and event requirements.

3. Booking and Payments

Bookings for catering and food truck rentals must be confirmed through our online platform or directly via our contact details. Payment terms, deposits, and schedules will be outlined in the booking confirmation. Failure to meet payment deadlines may result in service cancellation.

4. Cancellations and Refunds

Cancellations must be made in writing. Refund eligibility depends on the timing and nature of the cancellation. Fees for services already rendered or for prepared ingredients may be non-refundable.

5. Customer Responsibilities

Customers must provide accurate event details, meet venue requirements, and ensure compliance with local regulations concerning food services. Urban Bites Co. reserves the right to refuse service if safety or regulatory standards cannot be guaranteed.

6. Use of Website

Users agree not to misuse or interfere with the functionality of our website. Any attempt to disrupt or gain unauthorized access is prohibited and may result in legal action.

7. Intellectual Property

All content, branding, menus, and materials provided through this service are the intellectual property of Urban Bites Co. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

While we strive to provide high-quality food and services, Urban Bites Co. is not liable for any indirect, incidental, or consequential damages arising from use of our services or this platform.

9. Privacy and Data

Any personal information collected through our platform will be handled in accordance with applicable privacy laws and our Privacy Policy. We maintain strict confidentiality regarding your data.

10. Governing Law

These Terms and any disputes related to them shall be governed by the laws of New South Wales, Australia, and subject to the exclusive jurisdiction of its courts.

11. Contact Information

For any inquiries or notices relating to these Terms, please contact:

Urban Bites Co.
48 King Street, Suite 5B,
Sydney, New South Wales, 2000,
Australia
Phone: +61 2 9123 4567
Email: info@urbanbites.com.au