Privacy Policy

Urban Bites Co. ("we", "us", or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal information when you use our online platform and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with GDPR and relevant privacy laws.

Information We Collect

We collect information to provide and improve our street food and catering services, including food truck rentals and event catering. This information includes:

• Personal details such as your name, contact information, and billing address.
• Event details and preferences when booking catering or rentals.
• Payment and transaction information necessary to process orders.
• Technical data including IP addresses and usage analytics from interactions with our site.

How We Use Your Information

Your data is used to facilitate and enhance the services we offer, including:

• Processing orders and catering requests.
• Customizing menu development and sourcing local ingredients based on customer feedback.
• Communicating important updates and service information.
• Improving our online platform and user experience through analytics.
• Complying with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• With trusted service providers assisting in operating our business (e.g., payment processors, event coordinators) under strict confidentiality obligations.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect our rights, privacy, safety, or property, and that of our users or the public.

Your Rights and Choices

Under applicable data protection laws, including GDPR, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data where applicable.
• Withdraw consent at any time when processing is based on your consent.
• Object to or restrict certain processing activities.
• Receive your personal data in a structured, commonly used format.

To exercise your rights, please contact us at the address provided below.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. Personal data is retained only as long as necessary to fulfil the purposes outlined or to comply with legal obligations.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze usage patterns, and support marketing efforts. You may control cookie preferences through your browser settings.

Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.